Privacy Policy
Pivotal Home Tutoring Privacy Notice
What type of information we have
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
To provide you with access to online platforms
To provide you with tutoring sessions
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at the details listed below.
(b) We have a contractual obligation.
(f) We have a legitimate interest.
What we do with the information we have
We use the information that you have given us in order to provide tutoring services to both tutors and tutees.
We will not share your information with any third parties unless required to by law, or in the event you have provided explicit consent.
How we store your information
Your information is securely stored with access only granted using role based access controls.
We keep your data for the minimum time required, this may be subject to various regulatory and legal requirements. We will then securely dispose your information once it is no longer required.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at admin@pivotalhometutoring.com if you wish to make a request.
Our contact details
Name: Pivotal Home Tutoring LTD
Registered Address: 71-75 Shelton Street London Greater London WC2H 9JQ
Phone Number: 01614100061
E-mail: admin@pivotalhometutoring.com
Privacy notice updated 16/05/2021
Please note that this notice is subject to change from time to time, you are advised to regularly check.
How to complain
If you have any reason to ask any questions or wish to make a complaint about how your data is handled, it is advisable that you approach us in the first instance.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113